Automotive BDC Manager - Indianapolis, Indiana, United States

  • Automotive, BDC, Business Development Manager, Business Development, Customer Service
  • Indianapolis, Indiana, United States

job description

The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.

Duties And Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads
• Maintain and increase ROI levels set by the company
• Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
• Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions
• Be proficient in dealing with customers via telephone and email
• Measure and maintain performance levels set by the company
• Compile all necessary reports on a timely basis
• Manage employee schedules and time clock reporting for payroll
• Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus
• Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
• Effectively utilize CRM and Lead Management tools
• Install processes and train employees
• Be knowledgeable about sales process, business philosophy, and products
• Knowledge of office practices and administrative procedures
• Train staff all processes 
• Will follow behavioral expectations consistent with the Company's visions/values

job requirement

Qualifications:
• Previous dealership experience required
• Must have sales experience
• Must have flexible availability
• Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
• Ability to work in call center environment
• Ability to organize and handle multiple tasks with flexibility
• Ability to thrive in a team environment and consistently display professional demeanor.
It's time to make the most important move of your career.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Dealership Controller - Victorville, California, United States

  • Automotive, Business Office, Controller, Office Manager
  • Victorville, California, United States

job description

Dealership Controller

We are an established, growing automotive dealership committed to operational excellence, accountability, and delivering exceptional customer experiences. We are seeking an experienced, detail-oriented Dealership Controller to lead our accounting office, strengthen internal controls, and provide accurate financial reporting to ownership and management.

This is a key leadership position that partners directly with the General Manager and ownership team to ensure the financial health and integrity of the dealership.

Position Summary

The Dealership Controller is responsible for overseeing all dealership accounting operations, financial reporting, reconciliations, internal controls, and accounting personnel. The ideal candidate is a hands-on leader with dealership accounting experience who can identify issues, implement processes, develop staff, and provide timely and accurate financial information to support business decisions.

  • Develops and implement procedures for streamlining processes including support needed to properly complete reviews, audits, and corporate requests.
  • Seeks opportunities for process enhancements; suggests, plans and implements new policies and procedures as required.
  • Leads accounting operations-related special projects.
  • Other duties as assigned

job requirement

Key Responsibilities

  • Supervise and support accounting office personnel, including staff responsible for vehicle inventory, deal posting, accounts payable, accounts receivable, deposits, product cancellations, reconciliations, and administrative accounting functions.
  • Review and monitor new and used vehicle accounting, including deal jackets, recap posting, inventory schedules, flooring, trade payoffs, cost of sale postings, packs, add-ons, and related general ledger activity.
  • Ensure daily deposits, EFT postings, bank activity, and cash handling procedures are completed accurately and in accordance with dealership controls.
  • Oversee monthly schedule reconciliations, including vehicle inventory, receivables, payables, product payable accounts, flooring, warranty, internal repair orders, petty cash, credit cards, and other balance sheet accounts.
  • Prepare financial statements and general ledger activity for accuracy, completeness, and proper classification prior to submission to ownership or management.
  • Identify accounting errors, posting issues, process gaps, and control weaknesses, and implement corrective action with the appropriate department managers.
  • Coordinate month-end close activities, including reconciliations, expense reviews, accruals, inventory verification, and financial statement preparation.
  • Work with sales, finance, service, parts, and management teams to ensure paperwork, contracts, repair orders, charge accounts, product forms, and supporting documents are timely and complete.
  • Maintain compliance with dealership policies, manufacturer requirements, lender requirements, tax rules, and applicable accounting standards.
  • Provide training, guidance, and accountability to accounting staff to ensure procedures are consistent, documented, and followed.

Qualifications

  • 5+ years of automotive dealership accounting experience.
  • Prior experience as a Dealership Controller, Assistant Controller, or Office Manager.
  • Strong knowledge of dealership accounting, general ledger, financial statement preparation, inventory schedules, flooring, deal posting, accounts payable, accounts receivable, and month-end close.
  • Experience cleaning and reconciling aged schedules, warranty receivables, contracts in transit, and inventory discrepancies.
  • Ability to research accounting discrepancies, reconcile schedules, and communicate required corrections clearly.
  • Strong leadership, organization, follow-up, and communication skills.
  • Ability to work with multiple departments and hold teams accountable for accurate and timely documentation.
  • High level of attention to detail, confidentiality, and professional judgment.
  • Experience with Dealertrack, Tekion, CDK, Reynolds & Reynolds, or similar dealership management systems preferred.

Reporting and Performance Expectations

The Dealership Controller typically reports to the General Manager, Dealer Principal, or ownership group.

Success in this position is measured by timely and accurate financial statements, clean reconciliations, effective accounting controls, reduced posting errors, timely deal processing, accurate inventory accounting, strong communication between the accounting office and operating departments, and the ability to proactively identify accounting issues, hold departments accountable for timely documentation and corrections, and maintain accounting processes that consistently meet month-end deadlines and accounting standards.

Compensation & Benefits

  • Competitive salary based on experience.
  • Health, dental, and vision benefits.
  • Paid time off.
  • 401(k) and additional benefits available.

If you are an experienced dealership accounting professional who thrives in a fast-paced environment and wants to make a meaningful impact, we encourage you to apply.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

 

 

Parts Counter Person - Orange, California, United States

  • Automotive, Parts Counter Person, Parts Puller, Parts Sales, Parts dept
  • Orange, California, United States

job description

Parts Advisor Parts Counter Person 

Our Dealerships seeks a full time, motivated, Parts Counter Person to enhance our service team!

-    Do you thrive in a fast-paced environment where you have unlimited career potential?

-    Are you an enthusiastic individual who wants to work for a mission driven company?

-    Do you have a desire to Succeed!

Then our Company is the right fit for you!   We are seeking a Parts Advisor to join our professional team.

Parts Advisor Duties Include but are not limited to:

  • Order, receive, and bill all parts
  • Maintain proper storage of parts
  • Stock shelves
  • Assist retail customers and technicians, including answering phones
  • Assist with parts inventory management through bin counts and record keeping
  • Pick-up and delivery of parts
  • Keep department and work area orderly, neat, and clean
  • Maintain a superior level of customer service
  • Other duties as directed by management

job requirement

Automotive Parts Counter Qualifications:

  • Must be a customer-oriented, self-motivated team player
  • One to two years of prior automotive parts experience is required, either from a retail parts outlet or a dealership setting.
  • Must be computer literate
  • High School Diploma or GED required
  • Must be available to work a flexible schedule that will include some evenings and Saturdays
  • Must have a valid driver's license and few to no points on driving record.

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Service Manager - Beckley, West Virginia, United States

  • Automotive Service Manager, Automotive, Service Director, Service Manager
  • Beckley, West Virginia, United States

job description

Automotive Service Manager  Service Manager

"Dealership Experience a MUST – Top Pay -  Aggressive Benefits Package - Apply Now."

Business is Booming at our Dealership!  We are seeking a Dynamic Service Manager to join our world class service team.  We have an immediate opening for a Motivated, Seasoned Service Department Manager.   This is an outstanding opportunity for a rewarding career with a mission driven company.

  • Do you thrive in a fast paced, professional environment with unlimited career growth potential?
  • Are you an enthusiastic and trustworthy individual with a strong work ethic?
  • Do you have a proven record of success with verifiable CSI scores?
  • Do you have a desire to win?  .....

Then our company is the right fit for you!  Join our Service Departments that is poised for Explosive Growth.

Service Manager Duties include but are not limited to:

  • Provide high quality customer service and satisfaction at or above company standards
  • Maintain good working relations with factories
  • Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
  • Effectively supervising and managing the work load and schedules of all service department associates
  • Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
  • Assist in diagnosing vehicle problems, warranties, services, and repairs
  • Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
  • Perform other duties as assigned by the General Manager

job requirement

Service Manager  Qualifications:

  • Must be results-driven, highly energized, customer service oriented LEADER
  • Must have a passion for taking care of customers
  • Excellent organization skills and effective verbal and written communication skills
  • Dealertrack experience a plus!
  • Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
  • Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
  • Computer experience
  • HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
  • Must have a current, valid driver's license

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Sales Manager - Indianapolis, Indiana, United States

  • Automotive, Sales Director, Sales Manager
  • Indianapolis, Indiana, United States

job description

Automotive Sales Manager – Sales Manager - Desk Manager

TOP PAY & GREAT BENEFITS!!!

$150,000 plus per year

Business is Booming and our Dealership is seeking motivated Sales Managers to join our World Class Sales and Management Team. 

  • Are you a proven leader and a take-charge individual who will drive business and lead our World Class team?
  • Do you thrive in a fast-paced environment where you have exciting career opportunities and unlimited income potential?
  • Do you have a passion for the Automotive Industry?
  • Are you an enthusiastic individual who wants to work for a mission driven company?

...then our Company is the right fit for you! We are looking for a leader who is motivated to succeed and intent on providing great customer service and maximizing profitability on each and every deal!  We offer career stability and exciting opportunities for advancement.  Become a member of a winning organization where you have the opportunity to lead and energize a team to increase market share and achieve targeted unit sales and profit margins.

Auto Sales Manager Duties:

  • Train, develop, and motivate a professional sales force
  • Develop a creative and successful strategy for every sale
  • Ensure that every Customer is completely satisfied with the entire purchase experience
  • Ensure that all deals, paperwork, and data are completed according to local standards
  • Maximize profitability on each and every deal
  • Perform other duties as assigned by the General Manager

job requirement

Automotive Sales Manager Qualifications:

  • Minimum of two years successful Automotive Sales Management  -Or- Minimum of three years solid proven sales track record if you are a current salesperson ready to take the next step
  • A strong work ethic with the ability to achieve desired results 
  • Strong Leadership Skills 
  • Be assertive and knowledgeable in dealership sales operations 
  • Be results-driven, highly energized and self-motivated
  • Used car buying/appraising experience a PLUS
  • Auto Manufacturer Master Sales and/or Management Certifications a PLUS
  • Must be available to work a flexible schedule including weekends
  • High School Diploma/ GED required. College degree a PLUS

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Finance Manager - Westborough, Massachusetts, United States

  • Automotive, Finance Manager, Special Finance
  • Westborough, Massachusetts, United States

job description

Automotive Finance Manager

If you're serious about your career, then rest assured you've come to the right place.

You'll find the opportunities, resources, and support you need to grow and develop professionally.

We are committed to your success and invested in your future.

Finance & Insurance Manager is responsible for coordinating the sale of finance and insurance programs to customers.

The Finance and Insurance Manager works with lenders and financial institutions to provide financial services to dealership customers.

Essential Duties and Responsibilities include the following.

Other duties may be assigned.

Sells financing and insurance to customers.

Responsible for the attainment and gross production of financial services’ goals and objectives.

Reviews customer credit applications.

Makes extended service contracts and other owner protection programs available to customers.

Assesses profitability to dealership of financing arrangements.

Utilizes the menu selling process.

Ensures necessary documentation for each deal is complete by utilizing a deal checklist.

Maintains Customer Satisfaction scores at or above company standards.

Works closely with sales team.

Ensures compliance with all laws and regulatory obligations relative to financial services and products.

Supports the dealership’s initiative in Safeguard and Transaction compliance programs.

Complies with all Safeguard and Transaction compliance rules and regulations.

Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.

Oversees completion and submission of all financing documents.

Acts as liaison between the customer and the lending institution.

Reinforces company policies and adheres to company standards.

Encourages compliance with applicable laws and regulations.

Ensures adherence to F&I reporting requirements of company.

Attends weekly manager meetings.

Maintains effective employee relations.

Promotes and maintains good ESI.

 

job requirement

 

At least "3" years automotive dealership F&I producer experience required

Finance and Insurance Management training preferred

Proven track record

Strong record of positive Customer Satisfaction results

Team-oriented

Submit to and successfully complete MVR, background check, and pre-employment drug test Valid driver's license with good driving record

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button