Automotive Finance Manager - Monroe, Michigan, United States

  • Automotive, Finance Manager, Sales Manager, Special Finance
  • Monroe, Michigan, United States

job description

Automotive Finance Manager

If you're serious about your career, then rest assured you've come to the right place.

You'll find the opportunities, resources, and support you need to grow and develop professionally.

We are committed to your success and invested in your future.

Finance & Insurance Manager is responsible for coordinating the sale of finance and insurance programs to customers.

The Finance and Insurance Manager works with lenders and financial institutions to provide financial services to dealership customers.

Essential Duties and Responsibilities include the following.

Other duties may be assigned.

Sells financing and insurance to customers.

Responsible for the attainment and gross production of financial services’ goals and objectives.

Reviews customer credit applications.

Makes extended service contracts and other owner protection programs available to customers.

Assesses profitability to dealership of financing arrangements.

Utilizes the menu selling process.

Ensures necessary documentation for each deal is complete by utilizing a deal checklist.

Maintains Customer Satisfaction scores at or above company standards.

Works closely with sales team.

Ensures compliance with all laws and regulatory obligations relative to financial services and products.

Supports the dealership’s initiative in Safeguard and Transaction compliance programs.

Complies with all Safeguard and Transaction compliance rules and regulations.

Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.

Oversees completion and submission of all financing documents.

Acts as liaison between the customer and the lending institution.

Reinforces company policies and adheres to company standards.

Encourages compliance with applicable laws and regulations.

Ensures adherence to F&I reporting requirements of company.

Attends weekly manager meetings.

Maintains effective employee relations.

Promotes and maintains good ESI.

 

job requirement

 

At least "3" years automotive dealership F&I producer experience required

Finance and Insurance Management training preferred

Proven track record

Strong record of positive Customer Satisfaction results

Team-oriented

Submit to and successfully complete MVR, background check, and pre-employment drug test Valid driver's license with good driving record

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Service Manager - Chicopee, Massachusetts, United States

  • Automotive Service Manager, Automotive, Service Director, Service Manager
  • Chicopee, Massachusetts, United States

job description

Automotive Service Manager  Service Manager

"Dealership Experience a MUST – Top Pay -  Aggressive Benefits Package - Apply Now."

Business is Booming at our Dealership!  We are seeking a Dynamic Service Manager to join our world class service team.  We have an immediate opening for a Motivated, Seasoned Service Department Manager.   This is an outstanding opportunity for a rewarding career with a mission driven company.

  • Do you thrive in a fast paced, professional environment with unlimited career growth potential?
  • Are you an enthusiastic and trustworthy individual with a strong work ethic?
  • Do you have a proven record of success with verifiable CSI scores?
  • Do you have a desire to win?  .....

Then our company is the right fit for you!  Join our Service Departments that is poised for Explosive Growth.

Service Manager Duties include but are not limited to:

  • Provide high quality customer service and satisfaction at or above company standards
  • Maintain good working relations with factories
  • Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
  • Effectively supervising and managing the work load and schedules of all service department associates
  • Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
  • Assist in diagnosing vehicle problems, warranties, services, and repairs
  • Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
  • Perform other duties as assigned by the General Manager

job requirement

Service Manager  Qualifications:

  • Must be results-driven, highly energized, customer service oriented LEADER
  • Must have a passion for taking care of customers
  • Excellent organization skills and effective verbal and written communication skills
  • Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
  • Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
  • Computer experience
  • HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
  • Must have a current, valid driver's license

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

 

 

Automotive Service Manager - Charleston, West Virginia, United States

  • Automotive Service Manager, Automotive, Service Director, Service Manager
  • Charleston, West Virginia, United States

job description

Automotive Service Manager  Service Manager

"Dealership Experience a MUST – Top Pay -  Aggressive Benefits Package - Apply Now."

Business is Booming at our Dealership!  We are seeking a Dynamic Service Manager to join our world class service team.  We have an immediate opening for a Motivated, Seasoned Service Department Manager.   This is an outstanding opportunity for a rewarding career with a mission driven company.

  • Do you thrive in a fast paced, professional environment with unlimited career growth potential?
  • Are you an enthusiastic and trustworthy individual with a strong work ethic?
  • Do you have a proven record of success with verifiable CSI scores?
  • Do you have a desire to win?  .....

Then our company is the right fit for you!  Join our Service Departments that is poised for Explosive Growth.

Service Manager Duties include but are not limited to:

  • Provide high quality customer service and satisfaction at or above company standards
  • Maintain good working relations with factories
  • Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
  • Effectively supervising and managing the work load and schedules of all service department associates
  • Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
  • Assist in diagnosing vehicle problems, warranties, services, and repairs
  • Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
  • Perform other duties as assigned by the General Manager

job requirement

Service Manager  Qualifications:

  • Must be results-driven, highly energized, customer service oriented LEADER
  • Must have a passion for taking care of customers
  • Excellent organization skills and effective verbal and written communication skills
  • Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
  • Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
  • Computer experience
  • HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
  • Must have a current, valid driver's license

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

 

 

Automotive Service Manager - Marietta, Ohio, United States

  • Automotive Service Manager, Automotive, Service Director, Service Manager
  • Marietta, Ohio, United States

job description

Automotive Service Manager  Service Manager

"Dealership Experience a MUST – Top Pay -  Aggressive Benefits Package - Apply Now."

Business is Booming at our Dealership!  We are seeking a Dynamic Service Manager to join our world class service team.  We have an immediate opening for a Motivated, Seasoned Service Department Manager.   This is an outstanding opportunity for a rewarding career with a mission driven company.

  • Do you thrive in a fast paced, professional environment with unlimited career growth potential?
  • Are you an enthusiastic and trustworthy individual with a strong work ethic?
  • Do you have a proven record of success with verifiable CSI scores?
  • Do you have a desire to win?  .....

Then our company is the right fit for you!  Join our Service Departments that is poised for Explosive Growth.

Service Manager Duties include but are not limited to:

  • Provide high quality customer service and satisfaction at or above company standards
  • Maintain good working relations with factories
  • Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
  • Effectively supervising and managing the work load and schedules of all service department associates
  • Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
  • Assist in diagnosing vehicle problems, warranties, services, and repairs
  • Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
  • Perform other duties as assigned by the General Manager

job requirement

Service Manager  Qualifications:

  • Must be results-driven, highly energized, customer service oriented LEADER
  • Must have a passion for taking care of customers
  • Excellent organization skills and effective verbal and written communication skills
  • Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
  • Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
  • Computer experience
  • HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
  • Must have a current, valid driver's license

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

 

 

BDC Business Development Consultant - Northborough, Massachusetts, United States

  • Automotive, BDC, Business Development Manager, Business Development, Customer Service Manager
  • Northborough, Massachusetts, United States

job description

Automotive Customer Service BDC Consultant 

 If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.

Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.

ESSENTIAL DUTIES:

• Answer all incoming phone calls according to script and schedule a sales appointment.
• Making outbound calls 
• Log all Customer comments.
• Schedule follow-up contact if no appointment is made.
• Contact Customers using scripts to schedule appointments for Sales and Service.
• Confirm scheduled appointments. 
• Post scheduled appointments on appointment board in BDC.
• Reschedule no-show Customer appointments.
• Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
• Schedule future contact as needed.
• Purify and update Customer changes in database. 
• Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
• Contact Customers based on current marketing initiatives.
• Respond to Customer website requests.
• Contact Internet Customers via email and phone to schedule an appointment.
• Follow up on Internet Customer emails according to a pre-determined timeline.
• Notify necessary departments when an appointment is scheduled.
• Assist with other duties, as assigned.
• Ability to meet or exceed monthly goals.

job requirement

QUALIFICATIONS: 

• High School Diploma or equivalent. 
• Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable. 
• Previous experience with the process of the scripts, power tracks, and alternative choices.
• Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
• First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
• Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.

WHAT WE OFFER:

• Tremendous product & inventory 
• Ongoing company-wide training 
• Strong company reputation 
• Growth opportunities 
• Professional, enthusiastic & supportive working environment 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.



We Would Really Like To Hear From You!

Assistant Auto Dealership Office Manager - Vineland, New Jersey, United States

  • Automotive, Business Office, Office Manager
  • Vineland, New Jersey, United States

job description

Must have Auto Dealership Office Management Experience.

We are seeking an experienced Assistant Auto  Dealership Office Manager with strong accounting and management experience. Automotive industry experience is a must! This is the perfect opportunity for an experienced accounting professional who wants to grow their career to the next level.  

This position reports directly to the Controller.  The right candidate will have a skill set that includes daily management of the accounting team, great communication, ability to organize, and work in a fast-paced environment.  

If you are a proven leader, excellent trainer, and want to share your automotive talents, this is the opportunity for you! 

The right candidate will be well-versed in automotive accounting and day to day operations in the accounting office. You will have a chance to use your leadership and communication skills through review and training of the staff. 

job requirement

• Minimum Two years of experience in an automotive accounting position 
• Solid working knowledge of accounting office functions including accounts receivable, accounts payable and reconciliations 
• Excellent communication skills; both written and verbal 
• Strong ability to adhere to policies/procedures are followed 
• MUST have a can-do, positive, helpful, encouraging attitude! 

  

Benefits Include:  

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. 

Our team members also enjoy a comprehensive benefits program including: 

Comprehensive Medical and Dental Coverage 

Discounts available on vehicle purchases and parts/service 

Paid vacation, up to 4 weeks 

Holiday and sick pay 

Employer matched 401K plan and more! 

Comprehensive employee recognition programs. 

Continued training through the manufacturer. 

Opportunities for career advancement.  

Simply put, you'll experience the best that a career in the automotive industry has to offer. 

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. 

We are an Equal Opportunity Employer and a drug-free workplace. 

We Would Love To Talk With You! 

 

Automotive DMV Title Clerk - Marietta, Ohio, United States

  • Admin-Clerical, Automotive, Dmv, Title Clerk
  • Marietta, Ohio, United States

job description

Automotive DMV Title Person 

We are uniquely committed to our employees, offering the best training, career advancement and benefits in the industry.
We also are completely focused on delivering an excellent customer experience and forging long term, repeat business relationships with all our of customers.

We are currently on the lookout for a talented DMV And Title Clerk who would like to join our family as our business continues to grow.

Summary:
The DMV & Title Associate prepares legal transfer documents for the Department of Motor Vehicles, verifies and makes payoffs on vehicle trade-ins.

Essential Duties:
Processing used vehicle titles after wholesale by auction Prepares Used Vehicle Trade Jackets
Call on titles in transit
Contacts banks to obtain lien releases
Prepare car deals for scanning
Provide additional administrative support as needed

job requirement

1 year experience as a DMV / Title Clerk
High School Diploma or higher
Must be authorized to work in the USA
Must have a valid driver license
Must be able to pass pre-employment testing to include background checks (MVR, drug test)

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

 

Automotive General Sales Manager - Troy, Alabama, United States

  • Automotive, General Sales Manager, Sales Director, Sales Manager
  • Troy, Alabama, United States

job description

The General Sales Manager is expected to:

  • Protect the legal, financial and moral well-being of the dealership;
  • Oversee, manage and direct all operations of the automotive sales and ecommerce departments to achieve maximum production and company objectives, while controlling expenses, inventory management, obtaining profit objectives and achieving customer service benchmarks;
  • Be a teacher to support the efforts of other employees to be successful.
  • Seek ways to improve business operations efficiencies and customer service.

    1. Maximum productivity, customer service and profitability.

    • Manage the sales department to achieve company sales goals, customer service satisfaction standards and profitability goals are commensurate with company standards.
    • Ensure the sales process is followed to achieve vehicle sales.
    • Oversee the operational viability of the dealership sales department to maximize customer lead generation and adhere to franchise standards.
    • Achieve dealership market position by staying current on customer buying trends.

    2. Management Reporting and Expense Control.

    • Prepare, monitor, evaluate and communicate strategic reports to dealership management detailing sales and profitability of the department.
    • Assess market conditions to ensure the dealership is positioned to maximize its investment.

    3. Develop Employees.

    • Effectively recruit, hire, train and manage qualified team members to ensure best practices and processes are achieved.
    • Maintain accurate job descriptions and communicate expectations with employees.
    • Be supportive, provide open work atmosphere that promotes teamwork and creativity.
    • Communicate and enforce dealership policies and procedures.
    • Conduct annual performance evaluations of staff.

    4. Operate with integrity:

    • Demand the highest ethical standards from self and others.
    • Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
    • Communicate and help resolve customer complaints and adjustments.

job requirement

Job Qualifications:

  • High school diploma or equivalent.
  • 3 + years of Automotive Sales Management or equivalent experience.
  • Proficient knowledge of dealerships's current company management systems.
  • Good organization skills.
  • Professional communication skills.
  • Maintain valid driver's license and MVR within company policy requirements.
  • Must be insurable.
  • Detail oriented.

Physical Requirements:

  • Work performed in a office and dealership setting.
  • While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
  • Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers and move about facilities.
  • Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus.
  • Required to operate equipment and move vehicles in a safe manner at all times.
  • Perform other duties as required.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Leadership- the individual demonstrates ethical and followership behaviors which promotes our company standards resulting in a cohesive and effective team.
  • Compliance- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.
  • Customer Service- the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness.
  • Ethics/Integrity- the individual represents the dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.
  • Oral Communication- the individual clearly identifies and professionally expresses issues in positive or negative situations.
  • Planning/Organizing- the individual prioritizes and plans work activities and uses time efficiently.
  • Quality- the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Dependability- the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and Security- the individual observes safety and security procedures and uses equipment and materials properly.

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Service Manager - Troy, Alabama, United States

  • Automotive Service Manager, Automotive, Service Director, Service Manager
  • Troy, Alabama, United States

job description

Automotive Service Manager  Service Manager

"Dealership Experience a MUST – Top Pay -  Aggressive Benefits Package - Apply Now."

Business is Booming at our Dealership!  We are seeking a Dynamic Service Manager to join our world class service team.  We have an immediate opening for a Motivated, Seasoned Service Department Manager.   This is an outstanding opportunity for a rewarding career with a mission driven company.

  • Do you thrive in a fast paced, professional environment with unlimited career growth potential?
  • Are you an enthusiastic and trustworthy individual with a strong work ethic?
  • Do you have a proven record of success with verifiable CSI scores?
  • Do you have a desire to win?  .....

Then our company is the right fit for you!  Join our Service Departments that is poised for Explosive Growth.

Service Manager Duties include but are not limited to:

  • Provide high quality customer service and satisfaction at or above company standards
  • Maintain good working relations with factories
  • Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
  • Effectively supervising and managing the work load and schedules of all service department associates
  • Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
  • Assist in diagnosing vehicle problems, warranties, services, and repairs
  • Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
  • Perform other duties as assigned by the General Manager

job requirement

Service Manager  Qualifications:

  • Must be results-driven, highly energized, customer service oriented LEADER
  • Must have a passion for taking care of customers
  • Excellent organization skills and effective verbal and written communication skills
  • Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
  • Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
  • Computer experience
  • HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
  • Must have a current, valid driver's license

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

 

 

Lead Technician Shop Foreman - Fort Worth, Texas, United States

  • Automotive, Parts Manager, Parts Sales, Parts dept
  • Fort Worth, Texas, United States

job description

 

Lead Technician Service Shop Foreman

The Automotive Lead Technician Service Shop Foreman is responsible for the overall efficiency, profitability, and reputation of our Service dept operations.

He or she oversees the quality, timeliness, and fashion in which auto repair services are performed and delivered to our valued customers.

The Foreman is fully accountable for daily operation of the department and works to optimize customer value and profitability.

  • Help drive increase of overall shop productivity and Fix It right the First Time 
  • Monitor training for all technicians (hourly and Flat rate) 
  • Supervise and assist technicians as needed 
  • Responsible for the repair and maintenance of customer vehicles, ensuring that work is done expeditiously and correctly 
  • Must be able to work effectively to ensure time limitations are met 
  • Create and maintain a high level of customer satisfaction and coordinating resolution of customer conflicts in a manner that does not compromise the customer's interest, while maintaining appropriate attention to department profits. 
  • Must be competent in the knowledge of automotive repair shop operations 
  • Computer proficiency 
  • Valid drivers license 
  • Team player 
  • Attention to detail and excellent people skills are a must 

 

The ideal candidate has some post-secondary education or training, at least three years of dealer-level or large facility experience, and previous management experience.

He or she has a certification or designation in the field of automotive repair or is willing to obtain certification, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.

Excellent communication and interpersonal skills, strong leadership and management skills, and good computer skills are required.

RESPONSIBILITIES

  • Oversees the management and daily operations of the department
  • Ensures all service level targets are met or exceeded
  • Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc.
  • Manages budget and finances
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Complies with and enforces all safety policies and procedures
  • Guarantees customer satisfaction in all areas
  • Performs other duties as assigned

job requirement

 

  • High school diploma or GED required; some post high school education or training preferred
  • Three years of progressive and relevant experience
  • Certification or designation in the field of automotive repair (or is willing to obtain certification)
  • Experience in supervising and managing staff
  • Unrestricted driver's license and clean driving record
  • Able to drive both automatic and standard-transmission vehicles
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Strong leadership and motivational skills
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
  • Highly professional and dependable
  • Safety and customer service oriented
  • Strong computer and internet skills, including Microsoft Office suite

Its Time To Make The Most Important Move Of Your Career!

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button